Shipping policy

At KeRush, we aim to make your shopping experience simple and reliable. We carefully pack every order and work with trusted delivery partners to get your products to you safely.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Once your order has been shipped, you will receive tracking information when available.

Delivery Time

Standard delivery across India generally takes 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
Remote and certain locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.
From time to time, KeRush may offer free shipping promotions on selected products or orders.

Tracking Your Order

Once your order is dispatched, we will provide tracking details where available. You can use the tracking information to follow your shipment.

Delayed or Lost Orders

If your order appears to be delayed, please contact us and we will assist you in checking the shipment status with the delivery partner.

While we work to ensure timely delivery, KeRush is not responsible for delays caused by courier services, incorrect or incomplete addresses, natural events, public holidays, or circumstances outside our control.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. KeRush cannot be held responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.